Recently, I spoke with a potentially new client. She has a great business and had a professional looking website for the past year. She was happy with her web developer, however, even after the site was completed and uploaded, the developer failed to send her the File Transfer Protocol information (FTP-access). Therefore, the client had no way of changing her site or accessing her files unless she went through the web developer.
Well, that was fine for a while, but then the hosting company went bankrupt and went away. Now, the files can no longer be accessed. Additionally, the web developer never kept back up files. So, now what? Is the site gone? Well, for the most part, yes. It looks like she will have to build a new site from scratch.
My point? If you have someone build your website for you, remember, it is YOUR website. Make sure you get all the information available for your domain name, hosting company, FTP information, and if possible, a zipped version of the site before it is uploaded. That way, you have a backup plan if the worst should happen. You can go with another developer, another hosting company, change your site, whatever. It is in your control, where it should be.
Thank you. Mary Crockett http://www.marvindog.com
Tags: Marketing, web design
